Need Help? Find Answers to Common Questions Here!
General Questions
EMU WC toilets feature modern, water-saving technology, sleek designs, and smart features like self-cleaning, bidet functions, and odor control.
Yes! EMU WC is the manufacturer of all our toilet products. We design and produce high-quality, innovative, and eco-friendly toilet solutions, ensuring top performance, durability, and modern technology in every model.
Yes! Our toilets use water-efficient flushing systems and energy-saving technology, reducing water consumption while maintaining top performance.
Installation & Compatibility
Yes! Installing an EMU WC toilet seat cover is simple, and we provide detailed installation instructions to guide you. However, if you're unsure about the installation process, we recommend seeking professional assistance to ensure proper setup.
Most of our toilets fit standard plumbing connections, but we advise checking dimensions and installation requirements before purchase.
No, our bidet toilets connect to your existing water supply, and some models have built-in water filtration for extra hygiene.
Maintenance & Cleaning
Many EMU WC models feature self-cleaning capabilities, such as automatic nozzle cleaning and anti-bacterial glaze to reduce dirt buildup. Specific models may also include UV sterilization or electrolyzed water cleaning for enhanced hygiene.
For manual cleaning, we recommend using a soft cloth and mild, non-abrasive cleaners to protect the surface. Avoid harsh chemicals or abrasive scrubbing pads, as they may damage the finish. Always refer to the user manual for model-specific cleaning instructions.
First, check the water supply and ensure no blockages. If the issue persists, refer to the user manual or contact our support team.
Support & Warranty
Yes! We offer a warranty on all our toilets. Coverage varies by model, so check the product details or contact us for specifics.
You can reach our customer support team via phone, email, or our online contact form. Visit our Contact Page for details.